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DirectlyCheap Customer Service:

We are committed to providing our customers with consistently low prices, excellent customer services and hassle-free returns. If your have any questions, or if you want to be sure that we have an item in stock, feel free to contact us for more information. The best way to contact us is by email. Your emails will usually be answered in less than thirty minutes. In case you need to contact us by phone see our contact telephone number below. Support@DirectlyCheap.Com

Shipping & Handling:

Orders Placed before 12:00 PM Eastern Time usually ship the same business day.

Expedited Shipping:

Expedited Shipping Options like "3 day delivery", "2 day delivery" and "1 day delivery" refer to the days the item is in transit. It does not count the day the item ships out of the warehouse.

Shipping Fees:

Shipping & Handling fees are determined by product size and destination. Shipping method is determined by product. We ship most orders received Monday-Friday before 2:30 p.m. EST on the same day. Most orders received after 5:00 p.m. EST on Friday through 12:00 p.m. Eastern Time on Monday will be shipped on Monday.

When your order is shipped, you'll receive a confirmation e-mail that includes a link back to your order status on our site.

Safe Shopping:

We use the strongest available SSL encryption technology to protect your confidential account and billing information.



Privacy Policy:

We never pass your information along to third parties.

How much is shipping?

To find out how much shipping will cost, add the items you are interested in, to your shopping basket. Note that in doing this, you are not obligated to purchase these products. When viewing your shopping basket, you will see an option called ‘Check Out’. When selecting this option, you will be forwarded to the 'Shipping Information Page. Please enter your shipping address and shipping method and your shipping charge will appear. After viewing your charge, you can select the cancel button to cancel the check out process.

For any large order please email US for pricing and shipping quotes or questions.

Please note that any free shipping promotions only apply to the 48 contiguous states. Any other destination please contact us for a shipping quote.



Warranties:

All products subject to the factory's warranty. DirectlyCheap.com offers no additional warranty outside of factory coverage.



Return Policy:

If You would like to return an item, you must get a return authorization number. No returns will be accepted after 14 days of receipt of the item. You must return the item within 10 days from when the return authorization number was issued to you. There is a 15% restocking fee on returned orders. Please package items back in original packaging, items must have the original packaging to be returned. Shipping charges must be pre-paid otherwise shipments will be refused. Please send the item back by any method that is trackable. (we will not credit for returns sent through the mail that never show up). We recommend that the item be sent back by UPS, FedEx or Registered Mail (USPS delivery confirmation is not considered to be traceable). All items will be inspected to insure the product is re-salable. Once approved for return, you will be credited the cost of the item excluding our original shipping cost, even if the item shipped free. Customer assumes full responsibility for any return shipping.



All items we sell are BRAND NEW, FACTORY SEALED, unless noted otherwise. Why are our prices so low? Simple. We have modeled our business much like a wholesaler. We sell in huge volume and we are determined to provide you with the best combination of price/service available anywhere.



Pricing/Description/Item Availability

We do our best to make sure our prices and descriptions are accurate, and that the items listed are in stock. In the event that a pricing or description mistake is made, or that a item has run out of stock. DirectlyCheap.com reserves the right to cancel the order at any time and for any reason. In this case a full refund will be given for the order.

International Shipping

Most of our items only ship to the lower 48 states. Some items do ship to Hawaii and Alaska and Canada.



DirectlyCheap.com
5904 18th Ave Suite #2
Brooklyn NY 11204
Tel-929-888-9121
Email Main: Support@DirectlyCheap.Com
Email Secondary: DirectlyCheapOrders@Gmail.Com


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